Frequently asked questions about souvenir tickets

It is a printed ticket with the details of a moment you lived (film, concert, play, flight or match) and your own photo. It is made to keep, display or give that memory, and cannot be used to enter or to travel.

Five: cinema ticket (80 × 115 mm), concert ticket (190 × 70 mm), theatre ticket (190 × 70 mm), plane ticket in the style of a boarding pass (210 × 90 mm) and match ticket (210 × 70 mm).

Yes. Every ticket is printed at the stated real size, on card stock, like an original ticket.

No. It is a souvenir ticket and says so. It replaces neither your admission ticket nor your boarding pass.

Our tickets celebrate moments you have lived. The date therefore cannot be later than the day before your order.

Yes. Copy the details you have; only a few fields are required, such as the title or teams, the venue and the date.

In the language of the site when you order: French on the French site, English on the English site.

Yes. Every ticket is printed with your own photo: it is what makes it unique. Without a photo, the ticket cannot be ordered.

Your own photos: selfie, stage, hall, stadium or travel memory. Every photo is checked before printing, and sexual or pornographic images are refused.

To respect copyright and trademarks. We add no official poster, no logo and no image found on the internet: the image is your photo.

Yes for cinema, theatre, plane and match, with 6 colours each. The concert ticket has a single style on a dark background, with no colour choice.

Yes: up or down for cinema and theatre, left or right for plane and match. The concert ticket has no framing setting.

Yes. The preview updates live as you fill in the form, with a "specimen" mark that does not appear on the printed ticket.

€3.90 for the first ticket, then €2.90 for each additional ticket in the same order, whatever its type. One ticket delivered in France costs €6.10 all included.

The tracked letter is paid once per order: €2.20 in France and Monaco for 1 to 3 tickets, €3.80 from 4, and €5.50 to other European countries.

Yes. One cart can combine cinema, concert, theatre, plane and match, up to 30 tickets, and delivery is paid only once.

Online, in euros, on Stripe's secure payment page. The exact total is shown before you pay.

As the tickets are personalised, the right of withdrawal does not apply. The legal guarantees remain: a damaged or misprinted ticket is reprinted or refunded.

France, Monaco and every European country: the 27 European Union countries, the United Kingdom, Switzerland, Norway, Iceland, Liechtenstein, Andorra and San Marino.

The ticket is dispatched within 3 working days of payment, then usually takes 2 to 4 working days in mainland France and 4 to 8 working days to other European countries.

On the Track my order page, with your order number and last name. The La Poste tracking number appears there as soon as the letter is sent.

From France: every ticket is printed individually in France, then shipped from France by La Poste tracked letter, to France and the rest of Europe.

It is sent in an envelope by La Poste tracked letter. If it arrives damaged, write to us with a photo: it will be reprinted or refunded.

Yes. The ticket of a first date, a honeymoon or a shared concert makes a personal gift, to slip into a card or to frame.

In a photo frame, on a cork board, in an album or between the pages of a book. The cinema ticket (80 × 115 mm) fits a 10 × 15 cm (4 × 6 in) frame with a mount.

Yes. You can create one ticket per film of a saga, per date of a tour, per game of a season or per leg of a trip.

By email at contact@printmyticket.net or through the Contact page. We reply within 2 working days.